Optimising the value of investments in enterprise software solutions

Enterprise Software Advisor is a configuration of Creative Collaboration that allows organisations to maximise the benefits from major investments in enterprise software with the help of our transdisciplinary Model Oriented Domain Analysis and Engineering (MODA + MODE) methodology. Our approach combines the experience of your team(s) with the collective health sector analysis, health informatics, and technology research experience of our enterprise solution advisors.

The Enterprise Software Advisor service catalyses organisational learning and the incremental development of optimal solution designs with the help of three complementary workshop formats:

  1. Open Space workshops, to power a continuous Socialisation, Externalisation, Combination, and Internalisation (SECI) knowledge creation spiral that breaks through the barriers of established disciplines, management structures, groupthink, and physical distance – we have been facilitating online workshops with our customers and with solution vendors since 2002.
  2. Model Oriented Domain Analysis workshops, to question implicit assumptions and to facilitate multisolving, assisted via online inquiry and access to our collective transdisciplinary knowledge from working with more than 100 organisations.
  3. Validation and Steering workshops, to validate shared understanding, nurture mutual trust, assess risks and unknowns, overcome cultural inertia, and adjust priorities of programmes of work as needed.

Our methodology offers a systematic approach for conducting commonality and variability analysis across organisational silos, markets, product lines, and supply chains.

Together with your team(s) we unlock the collective intelligence needed to translate the results of Model Oriented Domain Analysis into improved collaboration patterns, informed build vs. buy vs. subscribe decisions, and into innovative solution designs.

Our experienced analysts and advisors provide guidance on solution scoping and selection of best-of-breed technologies in multi-vendor environments. We assist your organisation through all phases of organisational and technological change:

  1. Economic ecosystem analysis and needs analysis
  2. Business case development for technology investments
  3. Conducting market scans and performing in-depth vendor evaluations
  4. Business case development for technology investments
  5. Facilitation of solution co-design with your teams (often in a multi-vendor environment)
  6. Regular formal validation of the the progress of implementation projects, to reduce uncertainty and potential misunderstandings between your organisation and vendors / implementers

Catalysing collective intelligence

We assist your organisation with regular workshops, with on-demand access to our solution advisors via our online inquiry service that is part of the Enterprise Software Advisor service, and with tools for activating collective intelligence, including a risk modelling framework and a backbone of 26 critical thinking tools.

Our experience with enterprise software solutions covers the entire healthcare service ecosystem:

  • Patient journey management for hospitals, covering the coordination of all levels of integrated healthcare services.
  • Resident-focused care facility management.
  • Care support in accordance with relevant national and regional regulations.
  • Administration of associations of healthcare professionals.
  • Collaboration platforms that enable patients, residents, whānau, and members of the local community to collaborate, and contribute to the co-design of healthcare services in their geography.

As needed we can support clients with advanced healthcare metadata management tools that simplify the configuration and integration of medical records systems and other enterprise healthcare software solutions.