Collaboration, trustworthiness and reliability are amongst the biggest challenges in a digitally networked world, particularly within the healthcare sector.

Secure and reliable information exchange and communication channels are a necessary prerequisite. Our unique Human Factors advisory service gives customers continuous access to our expertise in the areas of clinical data governance standards, health information systems integration and interoperability, human factors (the implications of human cognitive limits, and the implications of a potential lack of psychological safety), cybersecurity, and risk management.

Our methodology offers a systematic approach for conducting commonality and variability analysis across organisational silos, interfaces to the outside, and entire economic ecosystems (to identify strengths, vulnerabilities, opportunities and threats), and also for unlocking the tacit knowledge needed to translate the results into trustworthy and reliable collaboration patterns and solution designs.

Our track record

S23M developed a strategy for enterprise metadata integration for the Department of Human Services in Australia.

  • Projected savings of several million dollars per year, based on improved knowledge retention and significantly reduced operational risks.
  • Coached IT managers, enterprise architects, and data warehouse experts in best practices for metadata management and interoperability.
  • Compiled appropriate technology evaluation criteria relating to the specific requirements and technological constraints relating to more than 1 million metadata objects, and a corresponding operational data and software environment.