The COVID-19 pandemic has created a global crisis for companies that are faced with a radical shift in the way that they have to operate. The SARS-CoV-2 virus is reported to be ten times more lethal and more than twice as infectious as the flu, and the latter characteristic is as concerning as the former. Travel is being severely restricted and national borders are largely closed. Medical experts have advised governments on physical distancing rules that restrict group gatherings with a view of slowing the spread of the virus. In some countries the entire population has been confined to their homes.
Employees now have time to reflect on their context at work and on the relationships that matter most to them. Knowledge workers are no longer distracted by long commutes and business travel. They now instinctively understand whether their work contributes to the discovery and distillation of genuinely valuable knowledge, or whether their livelihood depends on a job that does not contribute anything of value to society. Companies that have accumulated cultural baggage in the form of spurious complexity that manifests in terms of internal empires are now struggling to retain the trust of their employees and to remain relevant to the outside world.
In the knowledge age companies now sink or swim according to their collective intelligence and the level of trust amongst staff. Timely information, and more importantly, tacit and explicit knowledge must continue to flow between all stakeholders, both internally and externally, irrespective of physical distance, in order to be able to be both proactive and reactive to the demands of a fast changing world.
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To learn more about the role of trusted collaboration, you are also invited to
on 28 May 2020 from 5:45pm to 7:00pm New Zealand time
on the topic of
‘Global Pandemic and Healthcare Delivery: effective organisational thinking and rapid problem-solving.’