Collaboration for Life

S23M is a software company with the capability of delivering complete end-to-end healthcare solutions.

Our expertise and highly developed methodology provide us with a deep understanding of the patient journey, from initial presentation to a primary care provider to quaternary level care and well beyond.

Our philosophy is Collaboration for Life.

We believe that simply providing software solutions is not enough.

Our approach to implementation allows both meaningful co-design and collaborative education to support all the healthcare practitioners who are involved in delivering integrated healthcare.

We enable healthcare organisations to take the care they deliver to another level.

Co-designed with Communities and Clinicians

As a doctor who has lived through the movement from paper to digital processes across both private and public sectors, I have experienced the frustration of using poorly designed software solutions and am only too aware of the potential impact such solutions can have on the care I deliver.

The healthcare system is extraordinarily complex. 

S23M’s collaborative approach and expertise with healthcare interoperability allows us to design and deploy forward thinking digital solutions into highly complex environments, which are typically dominated by legacy software.

In addition to understanding the technological challenges, S23M’s highly advanced MODA + MODE methodology also provides deep insight into our human centred processes, in order to help us work together in much better ways.

​Dr. Hament Pandya MB ChB FRANZCR

Our Services

Community & Clinician Co-Led Design
Understanding the healthcare journey

Community Oriented Aged Care Support
Connecting with local care needs

Interoperability and Systems Integrations
A comprehensive approach

Clinical Data Governance
Security without compromise

Education and Collaboration
Work better together

Trans Tasman Knowledge Exchange
Mutual learning between healthcare service providers

Some of our clients


Latest Updates

An Online Panel Discussion S23M warmly invites you to attend a free online panel discussion on the topic: ‘Responsiveness in a highly dynamic context with significant variability in local priorities and practices depending on the latest local pandemic status, with a mix of strategies’ Update: This webinar was held on 16 September 2020. To facilitate… Read More

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An Online Panel Discussion S23M warmly invites you to attend a free online panel discussion on the topic: ‘Establishing effective long-term collaboration patterns with the providers of managed isolation and quarantine services and other non-healthcare organisations’ Update: This webinar was held on 9 September 2020. The first 12 minutes include an introduction to S23M’s services… Read More

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An Online Panel Discussion S23M warmly invites you to attend a free online panel discussion on the topic: ‘Maintaining pandemic awareness over the coming years and preparing for an incremental resurgence of international travel’ Update: This webinar was held on 2 September 2020. To facilitate knowledge sharing and learning the discussion was informed by questions… Read More

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A Series of Online Panel Discussions Following the webinar on “Global pandemic and healthcare delivery” with healthcare sector executives from across New Zealand in May 2020, we are organising a series of online panel discussions to facilitate knowledge sharing and mutual learning between healthcare service providers in Australia and New Zealand, focusing on: Maintaining pandemic… Read More

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An Online Open Space Discussion S23M warmly invites you to attend a free online open space discussion and webinar on the topic: ‘Global Pandemic and Healthcare Delivery: effective organisational thinking and rapid problem-solving.’ Update: This webinar was held on 28 May 2020 and includes a short introduction on the importance of trusted collaboration in healthcare. The… Read More

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The COVID-19 pandemic has created a global crisis for companies that are faced with a radical shift in the way that they have to operate. The SARS-CoV-2 virus is reported to be ten times more lethal and more than twice as infectious as the flu, and the latter characteristic is as concerning as the former.… Read More

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What Our Customers Think

We looked at workplace trends and I hope to learn more about prosocial organisational design. ❖ I have learned about tools to create non-hierarchical spaces. ❖ The workshop has confirmed I am on the right path to creating an inclusive collaborative environment. ❖ Don’t speculate; remember to always ask whether we have shared understanding. ❖ Always try to add everyone’s voice to the conversation. ❖ Separate the people from the problem.

It was a fantastic event and it was great to discuss various topics such as the collaboration between human and machine agents, the importance of the dialogue between humans and humans as well as humans and machines for knowledge generation, and model building and storytelling as methods to develop a shared understanding. We discussed these topics from various angles which enabled us to draw a holistic image as every participant had a different background and expert knowledge. We also outlined avenues for future collaboration and I am looking forward to the next CIIC event.

One of the challenges we faced was working out how to transition from prototypes into product development, and then obviously to active customers. S23M’s recommendations were absolutely supported by the participants. We have now seen the transition eventuate in relation to a recent new product development effort within our business. We certainly see the benefits for us. The professionalism, the way that S23M interacted with the teams, and the skills that S23M brought were exceptional, top rate. I was surprised at how well the teams engaged with you guys.